Privacy policy | CannaFind

Effective Date: 29/03/2025

This Privacy Policy explains how CannaFind (“we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use our website (the “Website”). CannaFind is an Australian-based medicinal cannabis pharmacy locator and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Website, you consent to the collection and handling of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect personally identifiable information you voluntarily provide, including: Name Email address and/or phone number Location data (if submitted or permission granted) Any other information you submit via forms or direct communications This information is collected for business and informational purposes only and is not used for marketing medicinal cannabis products.
1.2 Non-Personal Information We automatically collect certain data when you use the Website, such as: IP address, browser type, and operating system Access times and usage logs Pages viewed and clickstream data Cookies or similar tracking technologies This data is used in aggregate to analyse and improve site performance.

2. Use of Information
2.1 Personal Information We may use your personal information to: Respond to your enquiries and provide customer support Deliver information or services you request Ensure your use of the Website complies with applicable laws We do not use your information for medical diagnosis, prescription processing, or promoting the use of cannabis or any unapproved therapeutic goods.
2.2 Non-Personal Information We use non-personal data to: Analyse trends and Website usage Improve the user experience Monitor and maintain the Website’s performance

3. Disclosure of Information

3.1 Service Providers We may share your personal information with trusted third-party providers who perform services on our behalf (e.g. hosting, analytics). They are required to keep your data secure and confidential.

3.2 Legal Obligations We may disclose your information if required by: Law, court order, or other legal process Regulatory requirements under Australian law, including TGA-related compliance

3.3 Business Transfers In the event of a merger, acquisition, or asset sale, personal information may be transferred. Users will be notified of any material changes via the Website or email (where available).

4. Cookies and Tracking Technologies
We use cookies to enhance user experience and collect website usage data. You may choose to disable cookies in your browser settings, but some features of the Website may not function properly as a result.

5. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system is entirely secure. You provide your personal information at your own risk.

6. Children’s Privacy
CannaFind is intended for users 18 years and older. We do not knowingly collect information from individuals under 18. If we become aware that data has been collected from a minor, it will be deleted.

7. Your Rights & Choices
You may: Request access to the personal information we hold about you Request correction of inaccurate or outdated information Withdraw consent where applicable To exercise these rights, contact us at: admin@cannafind.com.au

8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date. Continued use of the Website indicates acceptance of the revised terms.